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Pay housing loans online

To make a payment you will require a Loan Customer Number (8 digits), a PIN (Personal Identification Number) and a Visa/Delta, Mastercard or Laser (Debit) card.

Minimum payment is €10. Please retain a copy of the receipt number as proof of payment.

Payments to accounts will be updated within 2 working days.

Lost / New PIN

If you have lost or require a new PIN you can apply for a lost / new PIN online.

You will need your:

  • Loan Customer Number: This is an 8 digit number.
  • PIN: This has been issued to you separately by Clare County Council.
  • Shared Ownership Customers have a separate Rent Customer Number and PIN.
  • You can use Visa/Delta, Mastercard or Laser (Debit) card.
  • Retain a copy of the receipt as your proof of payment.

Pay online now >>

VISA, Mastercard and Laser





How to pay online

  • Click on the "Pay online now" link above.
  • Enter your Loan Customer Number in the Account Number field.
  • Enter the PIN and click Submit.
  • The account details will be displayed.
  • Confirm account details are correct.
  • Enter the value in the Payment Amount field as appropriate and click Submit.
  • Payment Step 1. Select Payment Method, select credit card or debit card and click Pay.
  • Payment Step 2. Payment Details, review amount and payment method and click Accept.
  • Enter credit card or debit card details, click Pay Now.
  • Payment Step 3. Receipt is displayed and includes the Receipt Number.
  • If you require an email receipt enter email address and select Send Receipt.
  • Retain or print your receipt for your records.

Privacy and security

Payments are processed by Realex, a third party payment service provider, which provides a secure environment to protect your transactions. Your credit or Laser (debit) card information is not transmitted outside the secure site.

Queries

If you have a query in relation to the above, please contact the:

Housing Section,
Áras Contae an Chláir
New Road,
Ennis
Co. Clare
Telephone: (065) 6846325 / (065) 6846347

Refunds

If a Housing Loan has been paid in error or has been paid twice, a refund may be arranged. Refunds are decided on a case by case basis.

To apply for a refund, write to the:

Housing Loans Section,
Áras Contae an Chláir,
New Road,
Ennis,
Co. Clare.

Page last reviewed: 09/08/17

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