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Privacy Statement

Customer Service
Tel: (065) 6821616

 

Privacy statement

General statement

Clare County Council fully respects the rights of its users to privacy. Information and contact details submitted via email on this website are not stored and are only used for the purposes of replying with and dealing with queries sent in this way. Information provided in this way is never made available to third parties, and is used by the council only in line with the purpose for which you provided it. This information will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.

Collection and use of technical information

We use Google Analytics to collect information about how people use this website. We do this to make sure the website is meeting our visitors' needs and to see if we can improve our content. Google Analytics uses five cookies to gather website usage information, these cookies store information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

We also use two cookies to store website contrast and font size settings.

Otherwise visitors can use this website with no loss of functionality if cookies are disabled from the web browser.

For general web browsing no personal information is revealed to us, although certain statistical information is available to us via our Internet service provider. This information may include:

  • the IP address of the server you are using
  • the top level domain name from which you access the Internet (for example, .ie, .com, etc.)
  • the type of web browser you are using
  • the date and time you access our site
  • the previous website address from which you reached us, including any search terms used

Some of this information is used to create summary statistics, which allow us to assess the number of visitors to our site, identify what pages are accessed most frequently. We use these statistics to help us make our site more user friendly. This information does not enable us to identify website visitors and is not given to third parties.

Further information

If you have any questions relating to this privacy statement please contact:

IS Project Leader,
Clare County Council,
New Road,
Ennis,
County Clare.

Email: webteam@clarecoco.ie

Glossary of terms used

Cookies

Small pieces of information, stored in simple text files, placed on your computer by a website. Cookies can be read by the website on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the website can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the website.

IP Address

The identifying details for your computer (or your internet company's computer), expressed in "internet protocol" code (for example 195.174.23.22). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.

Web Browser

The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Opera and Netscape Navigator.

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Content Last Updated/Reviewed: 05/12/12